Part Time Front Desk Associate

​

The Front Desk Associate, plans and coordinates a variety of service functions that are related to the front desk operations and the healthcare team. These functions include, but are not limited to, scheduling patients, receive/send (clients, email, fax, and phone-calls), intake and organization of medical records, accounts maintenance, payment processing, ordering and use of administrative supplies and equipment, data entry and retailing of items. 

Job Duties/Description:
Schedules patient appointments relating to physical therapy and doctor referrals.
Handle inbound/outbound phone calls to patients discussing scheduling matters.
Prepares and sends out information packets to patients prior to their appointments.
Communicates with the Office/Billing Manager regarding patient bills and outstanding balance.
Communicate with Physical Therapists and Assistants as needed regarding appointment scheduling and patient feedback.
Wash and fold linens, and stock them in treatment rooms.
Acts as the main person for scheduling appointments, and taking payments such as co-payments, and balance due.
Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.
Performs miscellaneous job-related duties and tasks as assigned

Requirements:

• Interest or experience in a healthcare

• Ability to effectively communicate and prioritize duties.

• Provide friendly, quality attentive care to patients, clients, and co-workers.

• Ability to multitask. 

Additional info:

• Pay range: Based on experience

• Hours: Wednesday-Friday, and fill-in. (18-24 hours per week)

  • 8am-5pm (Office Hours)